A Management Review is a formal, structured meeting which involves top management and takes place at regular intervals throughout the year. They are a critical and required part of running an ISO certified Management System. The purpose of a Management Review meeting is to review and evaluate the effectiveness of your Management System, helping you to […]

What is a non-conformity? A non-conformity is a process or activity which doesn’t fulfil its intended purpose. This could be because there has been a failure to follow the procedures outlined in your Management System, or because the documented procedures are not fit for purpose. For example, multiple complaints about a particular area may highlight […]