When you fail anything, be it a test or a task, it can be disheartening. The mind can start to worry that the worst will happen – in the case of a failed audit, the removal of your certified status. Although it can be hard to do, try not to panic. There are very few […]
Read the full article What do I do if I’ve failed my ISO audit?Ensuring that your Management System is kept up-to-date is one of the most important aspects of complying with ISO Standards, especially as it is part of maintaining your certification to your chosen Standard. It’s not a document that is written once and only ever read occasionally – a Management System is a constantly evolving document […]
Read the full article Management System maintenance: what do businesses need to do?What is a non-conformity? A non-conformity is a process or activity which doesn’t fulfil its intended purpose. This could be because there has been a failure to follow the procedures outlined in your Management System, or because the documented procedures are not fit for purpose. For example, multiple complaints about a particular area may highlight […]
Read the full article Non-conformities – what are they and why do we need to check for them?