Below you'll find a few choice pieces of my written work. Due to the nature of most of these pieces - they were written for a constantly updated online game - they may be out-of-date. Because of this I have made notes about when they were released and also when they were last updated.

What do I do if I’ve failed my ISO audit?

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When you fail anything, be it a test or a task, it can be disheartening. The mind can start to worry that the worst will happen – in the case of a failed audit, the removal of your certified status. Although it can be hard to do, try not to panic. There are very few[…] Read the full article.

Ensuring that your Management System is kept up-to-date is one of the most important aspects of complying with ISO Standards, especially as it is part of maintaining your certification to your chosen Standard. It’s not a document that is written once and only ever read occasionally – a Management System is a constantly evolving document[…] Read the full article.

Management System Audits

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An audit is a tool used to review a process or function to determine if it is fit for purpose. Audits examine and compare a process against the documented version of it to determine if it still meets its aims and goals. In this way, they are great simulators for change and growth within a[…] Read the full article.

What is the Plan Do Check Act cycle?

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What is the PDCA cycle? The Plan Do Check Act (PDCA) cycle is a management method. Also known as the Deming cycle, or the Shewhart cycle, it involves 4 steps: Plan what you are doing Do what you said you would do Check that you did it right Act on anything that went wrong to avoid[…] Read the full article.

What is an Integrated Management System?

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An Integrated Management System (IMS) is a complete framework that combines all aspects of an organisation’s systems, processes, and any standards that the business follows such as ISO 9001 or ISO 14001. This combined system allows a business to meet all of its obligations, addressing all elements of the management system as a whole rather[…] Read the full article.